PRIVACY POLICY

The introduction

Shenzhen HHY Electronic Technology Co., LTD. (hereinafter referred to as “1°edo” or “we”) fully understands the importance of personal information to you, and your trust is very important to us. We will take corresponding security protection measures according to the requirements of laws and regulations, and try our best to protect your personal information safe and controllable. Therefore, we have formulated this Privacy Policy (Personal Information Protection Policy) (the “Policy”) and remind you that:

This policy applies to all products/services provided by ONE Degree. If our products/services do not have a separate privacy policy, this policy also applies to those products/services. If the products/services we provide to you have a separate privacy policy, the corresponding privacy policy shall apply to the corresponding products/services, unless otherwise stated.

Please read and understand this policy carefully before using our products/services, and use our products/services only after confirming that you fully understand and agree to this policy.

In this policy, the relevant definitions are as follows:

1. Personal Information: refers to all kinds of information recorded electronically or by other means relating to identified or identifiable natural persons, excluding the information after anonymization.
2. Sensitive personal information (sensitive personal information) : refers to the personal information that, once disclosed or illegally used, is likely to infringe upon the personal dignity of a natural person or endanger the personal and property safety. Personal information of minors under the age of 14 belongs to personal sensitive information. We will process your sensitive personal information for necessary purposes, and such processing will not materially affect your rights and interests.
3. Children: refers to minors under the age of 14.

Platform 4. One degrees: refers to the degree of APP, one WeChat public number, one degrees circle WeChat public image number, small programs, one degrees online mall, online mall WeChat program of small, one stores WeChat small programs, services and support website, one degree repair station such as associated with one degree of civil electronic consumer products/services, adjust online and offline channels by one degree from time to time.

5. Close relatives: according to the Civil Code, it refers to spouse, parents, children, brothers and sisters, grandparents, maternal grandparents, grandchildren and grandchildren.

This policy will help you understand the following:

I.How do we collect and use your personal Information

We will only collect and use your personal information for the following purposes as stated in this Policy:

(I) Provide services and support for your purchase and use of ONE Degree products/services

1. Help you become a member/register an account

You can register a member account through one Degree platform. You need to provide your mobile phone number and set your own password. If you only need to use browsing and searching services, you do not need to register a one-degree member account and provide the above information, but you will not be able to use the services related to one-degree member, such as membership growth value, membership level premium price, and registration as a one-degree professional service member.

If you provide an additional email address during the registration process, it will help us to provide you with better services and experience (for example, to send you product monthly, latest events and other information). However, if you do not provide an email address, it will not affect your use of the basic functions of the membership service.

When you log in and use one Degree membership service, one degree may require you to input (for example, if the user is a child, parents or guardians need to input) nickname/user name (do not use real name or other names that can identify specific individuals as nickname/user name), birthday/age.

If you only need to use browsing and searching services, you do not need to register an ACCOUNT and provide the above information, but you will not be able to enjoy the relevant services only after registering and logging in to an account.

2. Help you to complete the ordering and order management

When you order a specific product/service on the official platform of One Degree, we will generate an order for you to purchase the product/service through the system. During online ordering, you should at least provide the name, address and contact number of your consignee/service recipient. When purchasing products/services from offline direct stores/special maintenance stations, you need to provide the name, address and contact number of the consignee only when you need us to send you products (such as chargers and data cables); At the same time, the order will specify the product/service information you purchased, the specific order number, the time when the order was created, and the amount you should pay. We collect this information for the purpose of helping you successfully complete the transaction, ensuring the security of your transaction, querying order information, providing customer service and after-sales services and other purposes expressly stated by us. You may also fill in the fixed telephone number, email address and other information of the consignee/service recipient in the remarks to ensure accurate delivery of the products/services, but not filling in this information will not affect the creation of your order. If you want to obtain the invoice, you also need to provide your name, company name, company taxpayer identification number, address, telephone number, opening bank and account number. If you need a refund, you will also need to provide your passport number and other information requested by the state authorities. If you need us to provide other services during the process of placing an order, you may need to provide the personal information required for the implementation of such services, for which we will obtain your authorization and consent separately.

When you order products/services for others through the official platform of One Degree, you need to provide the aforementioned personal information of the actual subscriber, and you should ensure that you have obtained the consent of the actual subscriber. If personal information of the child is involved, you should obtain the consent of the child’s parents or guardian before providing it.

In order to facilitate your understanding, query and management of order information, we will collect and show you the order information generated during your use of our products/services.

3. Help you complete payment and refund

After placing an order, you may choose the payment services provided by the third-party payment institutions (such as UnionPay, Alipay, wechat, Alipay and other payment channels, hereinafter collectively referred to as “Payment institutions”) cooperating with One Degree. One Degree does not collect your personal information through the payment function itself, but we need to share your order number and transaction amount information with these payment institutions, and obtain corresponding payment information (for example, payment completion status, etc.) from the payment institutions to help you complete the payment. If you choose to pay unionPay, we will collect your bank card number (we will provide your bank card number to UnionPay, but we will not store your bank card number), the payment identification number assigned to you by UnionPay and other personal information that UnionPay requires us to collect and share.

When you apply for a 7-day return without any reason (only for products with 7-day return without any reason), you need to provide the order information of the order involved. For non-self-service return applications, please refer to “Customer Service and after-sales Service for you”.

4. Help you complete the delivery of products/services

When you place an order online and select the delivery service, or place an order in offline stores/special maintenance stations and need us to deliver the products for you, the third-party distribution companies (including SF Express, EMS, hereinafter collectively referred to as “the delivery company”) cooperating with YIDu will complete the delivery of the products/services for you. You understand and agree that the distribution company cooperating with ONE Degree will use your order information (including the name, address and contact number of the consignee/service recipient) to ensure the safe delivery of the products/services you ordered.

5. Provide customer service and after-sales service for you

In order to protect your account and system security, we require you to provide the order number or other personal information that you agree and provide to verify your identity when you contact us or submit applications for pre-sale, in-sale, post-sale or dispute settlement. Please understand that we may not be able to respond to your service requests (for example, change of delivery address, contact person or telephone number of products/services) if you refuse to provide specific personal information that results in an inability to complete the identity verification.

For the convenience of contacting you, helping you solve problems as soon as possible or recording solutions and results of related problems, we may save records of your communication/call with us and relevant content (including account information, order information, other information you provide to prove relevant facts, or contact information you leave), We will use your account information and order information if you consult, complain or provide suggestions for specific orders. You may provide information other than the above information when communicating with our customer service/after-sales staff, for example, when you ask us to change the delivery address, contact person or contact number of our products/services.

At the same time, we may, with your consent, have our technical staff visit you directly to understand your use of our products/services or to collect fault reports.

If you lost relevant documents, or in the maintenance and replacement by replacement in order to prevent false batch replacement, we may need you to show me your valid identity documents (id card, passport, etc.), for example, to verify your identity, and may photograph your valid identity documents and/or record your information on the valid identity documents.

If you wish to register the products/services you purchase, you may need to provide your mobile phone number, real name, gender, date of birth, location, company name (if applicable) and optionally provide your email/full address.

We may also use your other information, including the information you provide when you contact customer service, to reasonably provide the products/services and improve the quality of the products/services.

6. Provide you with comments and other information release functions

You can express your opinion through the comments we provide for you and the functions of the official platform to publish information publicly. We may judge whether you can enjoy the corresponding function permissions based on your membership type and network log information (for example, only members who have purchased a product/service can evaluate the product/service).

Please note that the information you publicly publish may involve your personal information or other people’s personal information or even sensitive information, for example, if you choose to publish content containing personal information when publishing. To this end, you are requested to consider carefully whether to publicly release relevant information when using our products/services. If any information you publicly release involves personal information of children, you should obtain the consent of the children’s parents or guardians before releasing it. If you publicly post information that contains pictures/videos of children’s faces, your post may not be displayed.

7. Provide value-added services for members

You can enjoy the value-added member services provided by One Degree through the official platform of One Degree, for example, you can enjoy the membership prices of different products/services through the growth value of members. We may judge whether you can enjoy the corresponding services according to your membership type and network log information. We may use your mobile phone number, email address and other information you agree and provide to push information to you, such as new product information, activity information, promotion information, virtual registration welfare exchange code, etc. We may use the name, address and contact number of the consignee/service recipient provided by you to send gifts to you.

8. Help you find offline stores

When you need to use location based services, for example, navigate to the offline stores/repair station, by one of the official platform query our offline stores/repair station information, we will collect and process information related to your actual location (e.g., GPS signal sent by a mobile device, computer IP address). We will also use a variety of legal technologies for location. You may choose to turn off location-based services on your device and refuse to share your location data.

(II) Display and push product/service information to you

In order to provide personalized page display and search results to you during your use of our products/services, we may automatically collect and store your usage information as network log information, which may include:

Device information: We will receive and record the device information you use (including device model, operating system version, unique device identifier) and device location information (including GPS location information authorized by you) according to your specific operations during software installation/use.

The information we collect may vary in different scenarios. Please note that individual device information is information that cannot identify a specific natural person. It is not your personal information and we have the right to use it for legitimate purposes. If we combine this kind of personal information and other information used to identify a specific natural person identity, or combined with personal information, it is during the period of using, such as the personal information will be treated as personal information, in addition to obtain your authorization or otherwise prescribed by laws and regulations, we will this kind of information do anonymous, to identify with.

We will collect and use the following information necessary to predict your preference characteristics and generate personalized labels through data analysis and algorithmic models. Based on your personalized label, we will recommend personalized product/service information to you through information display or commercial email/short message/wechat and other channels, so as to improve your personalized shopping experience.

The necessary information to be collected and used for the above purposes includes: Service logs when you visit or use the site or client, including browsing history, click to view history, search query history, favorites, add to shopping cart, transaction, after sale, publish information, visit date and time. Information about the device that you use includes the device model, operating system version, MAC address, device identifiers such as IMEI, IDFA, and OAID, software and hardware characteristics of the device environment, and other information that has been authorized by you.

We may also obtain other information about you that we reasonably need to provide products/services and improve the quality of products/services, including information we obtain during your interactions with our affiliates and our partners. We may associate the information collected from your various devices so that we can provide consistent services to you on these devices. We may combine information from one service with information from other services to recommend personalized product/service information to you.

We will not disclose your personal information to other third parties without your authorization or permission of applicable laws and regulations. Advertising partners can only view information about the effectiveness of advertising, and we have controls in place to prevent them from identifying you.

At the same time, you can manage the display and push services provided by us in the following ways:

If you do not want to accept our recommended personalized product/service information, you can reply to unsubscribe by SMS prompt or other means provided by us to unsubscribe or close the subscription.

If you want to manage your personalized labels, please log in to your one Degree member account and do so in the following ways:

One Degree Online Mall: You can set it at the bottom of one Degree online Mall home page (http://1edo.1688.com/) – Privacy Settings – Personalized Tag Management.

One degree APP side and small program side: you can set in “membership – Settings – Privacy Settings – personalized tag management”.

If you want to manage the personalized display content we push to you, please do so in the following ways:

One Degree Online Mall: You can set it at the bottom of one Degree online Mall home page (http://1edo.1688.com/) – Privacy Settings – Personalized Content Display.

One degree APP side and small program side: you can set in “membership – Settings – Privacy Settings – Personalized content display”.

In addition,

(III) Provide services and support for your participation in our marketing activities

When you participate in marketing activities organized by us, we may need to obtain your mobile phone number and other information you agree and provide for registration, check-in, gift extraction and other activities. Please refer to the activity statement for the corresponding activity.

For some major events, our kiosk in the press center will lend cameras to registered journalists. If you wish to use the service, you will need to provide your name, interview card id number and other information that you have agreed to provide.

To prevent theft and other security incidents, we will install surveillance cameras in the offline stores when you enter the offline stores. Your activities in the stores may be monitored and filmed.

(IV) Feel free to ask for your opinion

To better understand your opinion of one degree of the product/service and the suggestion, in order to improve the quality of our products/services, we may be your permission through your mailbox, phone Numbers, and other you agree and provide contact information, or by one of the official platform provides you send/questionnaire, interview for you. When you fill in the questionnaire/interview, you will be required to provide different types of personal information depending on the questionnaire/interview type. If you do not wish to provide the above personal information, you may refuse to fill in the questionnaire/accept the interview.

If you are interested in our products/services, you can provide contact person, contact information and other information on the official platform of One Degree according to the prompts. Our customer service will take the initiative to contact you according to the information you provide and provide you with services.

(v) pay state subsidies to you (if any) or fulfill statutory tax obligations on your behalf

In order to redeem the state subsidy to you (if any) as required by the State, we need to obtain from you personal information required by the state laws and regulations, such as your name, valid ID number and other personal information required by the state laws and regulations.

For legal tax obligations for you (for example, when you get we provide higher value of the gift/prizes, withholding by us you should bear the personal income tax, etc.), we need you to get the state laws and regulations of personal information, for example, your name, number of valid identity certificate and the national laws and regulations need to offer other personal information. We will operate in accordance with the relevant national requirements.

(vi) Compile statistical data, conduct internal audit, conduct data analysis and research to improve our products/services

For the purpose of compiling statistical data, conducting internal audits, conducting data analysis and research and improving the products/services we provide to you, we may collect relevant information and how you use the official Platform of One Degree when you interact with it. Such information may include: your IP address, date and time of browsing, referral urls (i.e. from which users are transferred to our website), web pages browsed on our website and related operations, device and browser-related information (browser type and version, operating system, etc.).

(7) To provide security for you

In order to improve your use of us and our affiliates, partners to provide the safety of the product/service, to protect you or other users or the personal property safety of the public from harm, to better prevent fishing website, fraud, the network vulnerability, computer viruses, network attacks, network intrusion security risks, such as more accurately identify in violation of the rules, laws, regulations or the relevant agreement We may collect your device information and service log information on the official platform of One Degree, and may use or integrate your membership information, transaction information, device information, service log information and information authorized by our affiliates and partners or shared by you in accordance with laws and regulations. To comprehensively judge your account and transaction risks, conduct identity verification, detect and prevent security incidents, and take necessary record, audit, analysis and disposal measures according to law.

(8) Others

1. Special instructions for third-party services and SDKS

One Degree’s products/services may contain third-party products/services (involving payment and positioning, etc.), some of which will be provided in the form of third-party website links, and some will be accessed in the form of SDK (software tool development kit), API (application programming interface), etc. Information about you may also be collected when you use these products/services. You can click here to view the details of our SDK. We are not responsible for, nor can we control, how third parties use the personal Information they collect from you.

2. Special instructions for APP

When you use business functions, One Degree APP (Android version and IOS version) will apply to you for the following system permissions related to personal information:

1) Camera permissions (additional functions) : If you want to use the “Scan” function to upload directly taken photos when Posting on the forum, or upload directly taken photos when using the online customer service function, you need to open the camera permissions to yidu APP.

2) Address book/phone permissions (additional functions) : If you want to directly call offline stores/special maintenance stations, you need to open the address book/phone permissions to Yidu APP.

3) Microphone permission (additional function) : If you want to communicate through voice and online customer service, you need to open the microphone permission through one APP.

4) Photo/album permission (additional function) : If you want to upload pictures from mobile phone album to 1DEGREE APP, or download pictures from 1Degree APP to your mobile phone album (for example, download electronic invoice, etc.), you need to open the photo/album permission to 1Degree APP.

5) Storage-related permissions (additional functions) (Android version only) : If you want to use the functions based on upload and download, you need to grant storage-related permissions to One Degree APP (Android version).

The above 5 system permissions are not required for us to provide products/services to you through one Degree APP (Android version and IOS version). Enabling these additional function permissions can bring you better user experience. You can choose whether to grant these additional functions to One Degree APP (Android version and IOS version). Please be fully aware and understand that if you do not grant the permission of some additional functions, you will not be able to use the corresponding additional functions, but you will not be affected to continue to use the basic functions of One Degree APP (Android version and IOS version).

When you use business functions, Ondisplay APP (Android version and IOS version) will apply to you for the following system permissions related to personal information:

1) store related authority (basis functions) : one degree show APP will you look at the product/service information stored in internal memory, your phone is convenient when you are offline view product/service information, if you are not open to one degree show APP store related permissions, you will not be able to offline view product/service information, affects one degree according to the normal use of the APP.

When you use business functions, APP (iPad version) will apply to you for the following system permissions related to personal information:

1) Access to the camera (additional functions) : If you want to take photos or videos and upload them to the APP (for example, upload your works), you need to open the camera access to the APP

2) Access to the album (additional function) : If you want to upload pictures or videos from the phone album to the APP (for example, upload your works), you need to open the album to the APP

The above two system permissions are not required for us to provide products/services to you through APP (iPad version). Enabling these additional function permissions can bring you better user experience. You can choose whether to grant these additional functions to your APP (iPad version). Please be fully aware and understand that if you do not grant the permission of some additional functions, you will not be able to use the corresponding additional functions, but it does not affect your continued use of the basic functions of APP (iPad version)

When you use business functions, APP (iPad version) will apply to you for the following system permissions related to personal information:

1) Access to the camera (additional functions) : If you want to take photos or videos and upload them to the APP, you need to open the camera access to the APP

2) Access to the album (additional function) : If you want to upload pictures or videos from the phone album to the APP, you need to open the album permission to the APP

The above two system permissions are not required for us to provide products/services to you through APP (iPad version). Enabling these additional function permissions can bring you better user experience. You can choose whether to grant these additional functions to your APP (iPad version). Please be fully aware and understand that if you do not grant the permission of some additional functions, you will not be able to use the corresponding additional functions, but it does not affect your continued use of the basic functions of APP (iPad version)

3. Authorization exception

You fully understand and agree that we do not need your authorization to collect and use your personal Information under the following circumstances:

1) related to our performance of duties and obligations prescribed by laws and regulations

2) related to national security and national defense security

3) those related to public security, public health or major public interest

4) related to judicial or administrative law enforcement such as criminal investigation, prosecution, trial and execution of judgments

5) To deal with a public health emergency, or to protect your life, property and other important legal rights and interests of you or other individuals, but it is difficult to obtain my authorization and consent

6) Personal information disclosed to the public by you

7) Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels

8) necessary for the execution and performance of relevant agreements or other written documents with you

9) Necessary to maintain the safe and stable operation of the provided products/services, such as finding and disposing of faults of the products/services

10) Conduct news reporting and supervision by public opinion for the public interest, and deal with personal information within a reasonable range

11) When academic research institutions carry out statistical or academic research necessary for the public interest, and provide the results of academic research or description externally, they de-label the personal information contained in the results

12) Other circumstances stipulated by laws and regulations

Please be informed that, according to the applicable laws and regulations, if we take technical measures about personal information and other necessary measures for processing, make the data receiver is unable to identify specific personal and cannot recover again, or we may be able to collect the information to the identification of the research, statistical analysis and forecast, to improve the product/service’s content and layout, To support business decisions and improve our products/services, such processed data will be used without notice to you and with your consent

4. Situation of cessation of operation

If we cease to operate certain One-Degree products/services, we will promptly stop the activities of such products/services to collect your personal information, notify you of the cessation of operations in the form of one-by-one delivery or announcement, and delete or anonymize the personal information we hold related to the discontinued business. If the personal information of children is involved, we will notify the parents or guardians of the children of the suspension of operation in the form of service or announcement one by one

II.How do we use cookies and similar technologies

(a) a Cookie

In order to ensure the normal operation of one Degree official platform, provide you with an easier access experience, and recommend content that you may be interested in, We may store cookies, Flash cookies, or other local storage provided by browsers (or associated applications) that typically contain identifiers, site names, and some numbers and characters (collectively, “cookies”) on your computer or mobile device. With the help of cookies, the official platform of One Degree can store data such as your preferences or products/services in the shopping cart

We do not use cookies for any purpose other than those stated in this Policy. You can manage or delete cookies according to your preference. You can erase all cookies stored on your computer or mobile device. Most Web browsers automatically accept cookies, but you can usually modify your browser Settings to reject cookies as needed. In addition, you can also clear all cookies saved in the software. However, if you do this, you may need to personally change the user Settings each time you visit, and any previously recorded information will be deleted, which may have some impact on the security of the services you use

(2) Cookie similar technology

In addition to cookies, we may also use website beacons, pixel labels and other similar technologies on the official platform of One Degree. For example, we may send you an email containing an address link to our website content, and if you click on this link, we will track this click to help us understand your product/service preferences so that we can proactively improve our customer service experience. A web beacon is usually a transparent image embedded in a web site or email. With the help of the pixel labels in the E-mail, we can tell whether the E-mail is open or not

III. How do we entrust, share, transfer and publicly disclose your personal information

(1) Entrustment

Some specific modules and functions in part I business functions of this policy are provided by external vendors. For example, we may hire service providers to assist us with customer service and after-sales services, or help us with marketing activities such as lotteries

We usually sign strict confidentiality agreements with companies, organizations and individuals entrusted by us to process personal Information, requiring them to process personal information in accordance with our requirements, this Policy and other relevant confidentiality and security measures

2. Sharing

We will not share your personal information with any company, organization or individual other than One Degree unless we obtain your express consent. You fully understand and agree that we will share your Personal Information in the following circumstances, beyond which we will separately ask you for your authorization to share your personal Information.

Shared with third-party partners: when you through one of the official platform to buy the product/service, or contact customer service, we will be your order information related to trading share the necessary information to the related product/service provider (for example, distribution companies and institutions), in order to realize your trading and after-sales service requirements.

2. Sharing with Affiliated Companies: In order to facilitate us to provide products/services to you based on the official platform of ONE Degree, identify account abnormalities, and protect the personal and property safety of one Degree affiliated companies or other users or the public from infringement, your personal information may be shared with our affiliated companies or their designated service providers. We will only share personal information that is necessary and is bound by the purposes stated in this Policy

We may share your personal information as required by laws and regulations or as required by government authorities

We usually sign strict confidentiality agreements with companies, organizations and individuals with whom we share personal Information, requiring them to handle personal information in accordance with our instructions, this Policy and any other relevant confidentiality and security measures

(3) Transfer

We will not transfer your personal information to any company, organization or individual except for the following circumstances:

1. Transfer with express consent: With your express consent, we will transfer your personal information to other parties
2. In the case of merger, acquisition, bankruptcy liquidation or business transfer between affiliated companies, if personal information transfer is involved, we will inform you of the name and contact information of the new company or organization holding personal information. We will require the new company or organization that holds your personal information to continue to be bound by this Policy, otherwise we will require the company or organization to re-ask you for authorization

(4) Public disclosure

We will only publicly disclose your personal information under the following circumstances

1. We may publicly disclose your personal information with your express consent or based on your voluntary choice
2. Disclosure based on laws and regulations: We may publicly disclose your personal information when required by laws and regulations, legal procedures, lawsuits or government authorities

(5) The exception of obtaining authorization and consent in advance when sharing, transferring or publicly disclosing personal information

Prior authorization is not required for sharing, transferring or publicly disclosing your personal information under the following circumstances:

1. Related to our performance of duties and obligations prescribed by laws and regulations
2. Related to national security and national defense security
3. Those related to public security, public health or major public interest
4. Related to judicial or administrative law enforcement such as criminal investigation, prosecution, trial and execution of judgments
5. In response to a public health emergency, or in order to protect your life, property and other important legal rights and interests, but it is difficult to obtain the consent of the person
6. Personal information disclosed to the public by you
7. Collect personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels
8. Conduct news reporting and supervision by public opinion for the public interest, and handle personal information within a reasonable range
9. Other circumstances stipulated by laws and regulations

Please acknowledge that, in accordance with applicable laws and regulations, if we take technical and other necessary measures to process personal Information in such a way that it is impossible for the data recipient to re-identify a particular individual and cannot be restored, the sharing, transfer and public disclosure of such processed data shall be made without further notice to you and with your consent

Iv. How do we protect your personal Information

(I) We have taken reasonable and feasible security measures in line with industry standards to protect your information and prevent unauthorized access, public disclosure, use, modification, damage or loss of personal information. For example, we will use encryption to make personal information more secure; We will use trusted protection mechanisms to protect personal information from malicious attacks; We will deploy access control mechanisms to ensure that only authorised personnel have access to personal information; And we will conduct security and privacy protection training courses to enhance staff’s awareness of the importance of protecting personal information

(b) We will take reasonable and practicable measures to avoid processing irrelevant personal information. We will only hold your personal information for the shortest period of time necessary to achieve the purpose stated in our cost policy, unless otherwise required by laws and regulations. For example, the E-commerce Law requires that product/service information and transaction information be kept for at least three years from the date of transaction completion. After the retention period expires, we will delete or anonymize it

(c) The Internet is not an absolutely secure environment, and email, instant messaging, social software and other ways of communicating with other users cannot be fully encrypted. We suggest that you use complex passwords when using such tools, and pay attention to protect your personal information

(IV) The Internet environment is not 100% secure, and we will do our best to ensure or guarantee the security of any information you send us. If our physical, technical or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information, resulting in damage to your legitimate rights and interests, we will bear the corresponding legal liabilities

(v) After the unfortunate occurrence of personal information security incidents, we will inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of security incidents, the disposal measures we have taken or will take, you can independently prevent and reduce the risk of suggestions, remedial measures for you, etc. We will inform you of the information related to the event by email, letter, phone, push notification and other means. When it is difficult to inform the subject of personal information one by one, we will take reasonable and effective ways to release the announcement. At the same time, we will also report the disposal of personal information security incidents in accordance with the requirements of regulatory authorities

V. Your rights

You have the right to consult, copy, correct, supplement, delete your personal information or cancel your account

(I) Review, copy, correct and supplement your information

1. If you want to consult, copy, correct or supplement your personal information provided by One Degree online Mall, One Degree wechat public account or One Degree APP, you can log in your account on the above platform and perform operations
2. You may also contact ONE Degree through the means specified in Article 9 of this Policy to request access, copy, correction and supplement of your personal information provided on any one Degree official platform

(2) Delete your information

You may request the deletion of some of your information by contacting OnDo in the manner specified in Article 9 of this Policy

You may request us to delete your personal information under the following circumstances:

1. If our handling of personal information violates laws and regulations
2. If we collect or use your personal Information without your consent
3. If our processing of personal information violates our agreement with you
4. If you no longer use our products/services, or you have closed your account
5. If you withdraw your consent
6. If the processing purpose has been realized, cannot be realized, or is no longer necessary for the realization of the processing purpose
7. If we no longer provide you with products/services, or the retention period has expired

If we decide to respond to your deletion request, we will also, to the extent possible, notify the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise required by laws and regulations or these entities have obtained your independent authorization

When you or we assist you in deleting relevant information, due to applicable laws, regulations and security technologies, we may not be able to immediately delete the relevant information from the backup system. We will securely store your personal information and will not further process it until the backup can be erased or anonymous

(3) Change the scope of your authorization

You can change the scope of your authorization for us to continue to collect personal information or withdraw your authorization by turning off device functions or modifying your smart device Settings. You may also revoke all of our authorization to continue collecting your personal information by deactivating your account

Please understand that each business function requires some basic personal information to be completed. After you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawal of consent or authorization, and will no longer process your corresponding personal information. However, your decision to withdraw your consent or authorization will not affect the prior processing of personal information based on your authorization

If you don’t want to receive this degree online mall, one APP, one degrees WeChat public number to send you the information such as new product information, activity information, promotional information, you can through this online mall, one APP, one degrees WeChat public login your member account, check the “do not want to receive 1 ° edo information”, or by receiving text messages, E-mail prompted to unsubscribe

If you do not want to receive commercial advertisements sent to you by other official platforms, you may contact us to cancel them by means specified in Article 9 of this Policy

(4) Cancel your account

You can apply to cancel your account in the following ways:

1. Contact one Degree through the means specified in Article 9 of this Policy
2. For users of One Degree online mall, One Degree APP and One Degree wechat public account, you can also log in to the corresponding account and submit the account cancellation application according to the prompts

After you take the initiative to submit the account cancellation application, ONE Degree will contact you for authentication and account status verification, and respond to your request in a timely manner once the authentication and account verification are successful. If you cannot be contacted within fifteen (15) business days, your account will be automatically closed after fifteen (15) business days, except as otherwise provided by laws and regulations

After you take the initiative to cancel your account, we will stop providing products/services to you, delete your personal information as required by applicable laws and regulations (i.e., remove your personal information from the systems involved in our daily business functions so that it cannot be retrieved or accessed), or anonymize it. You know and understand that according to the requirements of relevant laws and regulations, we cannot delete part of your personal information immediately, permanently and completely. For example, according to the requirements of the Network Security Law, after the cancellation of the account, the logs related to your monitoring, recording network operation status and network security events will still be retained for no less than six months; According to the requirements of e-commerce Law, product/service information and transaction information shall be kept for no less than three years from the date of transaction completion

One Degree kindly reminds you that your account cancellation will make you unable to continue to use the relevant One Degree products/services, and under certain circumstances (such as goods to be delivered by you or services not due) may prevent you or others from exercising your legitimate rights and interests. Once the account is cancelled, it will not be restored. If any adverse impact is caused to you due to your application for cancellation of account, One Degree will not be responsible for it

(5) Restrict the automatic decision-making of the information system

In some business functions, we may only make decisions based on non-manual automatic decision mechanisms such as information systems, algorithms, etc. If these decisions have a significant impact on your personal rights and interests, you have the right to ask us to explain, we will not infringe on a degree of trade secrets or other user rights and interests, social public interests on the premise of providing recourse

(6) Responding to requests

For security purposes, you may need to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request. We will respond to your request within fifteen (15) business days of receipt. If you are not satisfied, you can also lodge a complaint to ONE Degree by means specified in Article 9 of this Policy

For according to article 7 of this policy we will transfer your personal information to the foreign entity, if you want to as physical exercise outside access, copying, correction, right to add, delete, and so on, can be listed in article 9 of this policy, get in touch with us, after complete the necessary identity verification procedure, we will tell you specifically how to contact outside the physical exercise of such rights

One degree of the product/service users died, his near relatives (hereinafter referred to as “the deceased relatives”) for its own legal and legitimate interests, can be listed in article 9 of this policy, get in touch with us, personal information related to the deceased’s exercise their right of access, copy, correction, delete, etc, except the dead had other plans. In order to fully protect the rights and interests of the deceased’s personal information, need to apply for the exercise of such rights of the deceased relatives according to one degree of specified processes and/or customer service tips complete identity verification procedure, submit the identity of the deceased, death certificate, exercise their rights to apply for the identity of the deceased relatives, kinship certificate, apply for the exercise of the right type, purpose, etc., And promise and guarantee that the close relatives of the deceased do not violate the arrangement of the deceased, and the purpose of exercising the right is legitimate.

In principle, we do not charge for reasonable requests from you or a close relative of the deceased, but for repeated requests that exceed reasonable limits, we will charge a fee at our discretion. We may refuse requests that are not directly related to your identity, are unwarranted duplications, require excessive technical means (for example, require the development of new systems or fundamental changes to existing practices), pose risks to the legitimate rights and interests of others, or are impractical

Under the following circumstances, we will not be able to respond to your request in accordance with laws and regulations:

1. Related to our performance of obligations under laws and regulations
2. Related to national security and national defense security
3. Those related to public security, public health or major public interest

(4) those related to criminal investigation, prosecution, trial and execution of judgments

5. There is sufficient evidence that you have subjective malice or abuse of rights
6. For the protection of your or other personal life, property and other important legal rights and interests, but it is difficult to obtain my authorization and consent
7. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations
8. Those involving commercial secrets
9. Other circumstances stipulated by laws and regulations

VI.How do we handle children’s personal information

We have developed special rules for handling children’s personal information, which you can obtain here

VII. How will your personal information be transferred globally

In principle, personal information collected and generated during our operations in the People’s Republic of China is stored in the People’s Republic of China

As we provide our products/services through resources and servers worldwide, it means that, with your authorized consent, your personal information may be transferred to, or accessed from, foreign jurisdictions in the countries/territories in which you use the Products/Services

Such jurisdictions may have different data protection laws, or even none at all. In such cases, we will do our best to ensure that your personal information is adequately and equally protected within the People’s Republic of China. For example, we may obtain your consent to transfer personal information across borders, or implement security measures such as data de-identification prior to cross-border data transfer

You fully understand and agree that we will provide your personal Information overseas and/or store your personal Information overseas under the following circumstances:

(I) there are explicit provisions in applicable laws and regulations

(II) For the operation and maintenance of the related business of OneDegree, we need to share the personal information submitted by you on the OneDegree platform or the personal information generated on the OneDegree Platform (including the personal information of children) with our overseas affiliates

In view of the above circumstances, we will do our best to ensure adequate protection of your personal information in accordance with this Policy

VIII. How to update this policy

This policy is subject to change. We will not reduce your rights under this Policy without your express consent

When the terms of this Policy are changed, we will remind you of the update of relevant content by prominent notice, announcement or other appropriate means before the change takes effect. For major changes, we will also provide more prominent notices (for example, for some services, we will notify the specific changes of this policy through wechat public account push messages)

Material changes referred to in this Policy include, but are not limited to:

(I) Our service model changes significantly, for example, the purpose of processing personal information, the type of personal information processed, and the way in which personal information is used

(II) Major changes occur in our ownership structure and organizational structure, such as changes of owners caused by business adjustment, bankruptcy merger, etc

(3) The main objects of personal information sharing, transfer or public disclosure change

(4) Your rights to participate in the processing of personal information and the way to exercise them change significantly

(V) Our responsible departments for handling personal information security, contact methods and complaint channels change

(6) The impact assessment report of personal information protection indicates that there is a high risk

We will also file older versions of this policy for your review, which you can obtain by clicking here

IX.How to contact us

You may contact us by the following means and we will respond to your request within fifteen (15) business days of receipt of your request:

1.If you have any questions, comments or suggestions about the content of this policy, you can contact us at [email protected]

2.If you want to consult, copy, correct, supplement, delete your personal information, cancel your account, or discover that your personal information may be leaked, you can contact us in the following ways:

Service hotline: +86-755-61811368

Service fax: +86-755-66634695

Service hours: 9:00~18:00 (Monday to Friday)

Email: [email protected]

Address: 5F,Building B20,Hengfeng Industrial Park,xixiangtown,Bao’an district,Shenzhen,china